There are several accident scenarios that will never be seen as your fault:

• You are stationary at lights or a roundabout and another driver runs into you from behind
• You are driving along a main road and somebody pulls out of a side turning into your car
• You are parked and somebody runs into you.

Often, drivers know when they were not to blame for an accident. If in doubt, call us and we will see if we can help.

Absolutely not! The charge for our hire car and, if applicable, repairs is passed to the insurance company of the driver who caused the accident.

It is the responsibility of everyone who wishes to make a claim against another party to mitigate their loss. Mitigation means keeping all your losses and expenses resulting from an accident to a minimum. It is essential that you treat all your losses as though there were no assurances a recovery can be made. Treat the losses as though they were at your own expense.

As long as you have told us the truth and continue to co-operate with us we will honor your case and you will not be charged